Key Responsibilities:
- Greet and assist patients in a courteous and professional manner.
- Handle patient registration, appointment scheduling, and inquiries.
- Process billing, payments, and insurance claims in compliance with hospital protocols.
- Ensure accurate documentation and data entry for patient records.
- Coordinate with medical staff to streamline patient flow and enhance service efficiency.
Requirements:
- Prior experience as a Front Desk Officer in a UAE hospital or clinic.
- Familiarity with medical billing protocols and insurance processes.
- Strong communication and interpersonal skills.
- Proficiency in using healthcare management software.
- Excellent organizational skills and attention to detail.